Our SSD drives use the NVMe protocol. So long as your computer or laptop’s motherboard supports this type of drive, you should have no issues. If you would like to make sure, please provide the spec detail of your motherboard or laptop and our expert staff will advise you through e-mail.

No heatsink is not mandatory.

Depends on which capacity you chose under our selection menu.

TRIM is a feature that efficiently manages the unused space within an SSD, which improves the performance of read & write commands.

MTBF stands for “Mean Time Between Failure” and indicates the longevity of the SSD.

The Macbook Airs and Macbook Retinas all use apple proprietary SSDs that are not upgradable with 3rd party drives.

Our SSD use Toshiba BiCS3 TLC NAND flash

13 total LED with 3 in the front and 10 on the back.

13 LED work harmoniously to shine in low to mid light setting. 

It is not very difficult, as long as there are PCI-E slot in your system. Refer to your system’s manual for more info or contact your system’s manufacturer. 

M.2 slots can use either SATA or NVMe protocols. Double check your motherboard’s manual to ensure that NVMe drives are indeed supported. Also, ensure that your motherboard is showing EFI boot options. If your motherboard defaults to Legacy, then the drive may not appear.

1. Check to make sure the M.2 device is set is the primary boot device. (Enter BIOS according to motherboard manual, look for boot order, change first entry to the M.2 device).

2. The second option is to boot up Windows. Open the disk management tool. Select the M.2 device, right-click and look for initialize option. This will give the device a partition table and add an NTSF partition. Afterwards, Windows should be able to recognize.

Performance vary depending on the capacity. Actual performance may vary based on system and hardware configuration. Actual usable capacity may be less (due to formatting, partitioning, operating system, applications or otherwise).

Performance benchmark is measure in following condition:

CrystalDiskMark 5.1.2, 1GB range, QD=32, Thread=1

IOMeter, 1GB range, 4K data size, QD=32 (3) ATTO, transfer size 8192KB.

Predict & Fetch to improve the read speed. When the host issues sequential read commands to the PCIe SSD, the PCIe SSD will automatically expect that the following will also be read commands. Thus, before receiving the next command, flash has already prepared the data.

The 2 TB drive is comprised of four 512 GB die packages whereas the 1 TB uses four 256 GB die packages. The larger memory has a slightly longer propagation time and hence, fewer IOPS.

This device does not support hot swapping. Make sure to unplug the docking base, plug in the M.2, and finally plug in to the computer. Please note that depending on the computer and operating system, the device may take several seconds to detect. See also “Does this device support hot swap?”, “Does this device support SATA M.2 devices?”, or “Device plugged in but doesn’t show in Windows 10” for more troubleshooting information.

If the SSD has never been used before, then it will not appear under “This PC.” In order to see your device, open Disk Management. It will likely prompt you to initialize the drive. If so, do this. If you need to format yourself, then you will most likely want a GPT partition with the NTSF file system. Look for these options and format accordingly. Afterwards, the drive will be recognized.

No, the docking base will need to be disconnected from the PC before swapping the M.2 drive or the OS will not detect the drive.

No, the docking base only supports NVMe. This device will not work with AHCI or SATA based devices. Please double check your drive’s information. If you are still unsure, send us your drive’s make, model, and serial number and we will happily assist you.

NVMe drives are incredibly fast. However, with the speed comes great heat. Digifast M.2 devices are equipped with safeguards that prevent your device from becoming damaged. Use other devices at your own risk. Heating up during operation is normal, but please take caution when removing the device after use, as it can be quite hot.

The device works with Windows 7 or later and MacOS 10.10.5 (Yosemite) or later. Most Linux distributions will work as well.

It uses the JMicron JMS583 controller.

The cable is a type-C to type-A cable and measures 20.5 cm.

The docking base works with all M.2 NVMe drives. It will not support SATA or AHCI. If you aren’t quite sure what this means, feel free to send us an email with the drive’s make and model, and we can check for you.

Your device may take up to 20 seconds to be recognized by Windows. There are many factors such as background tasks, available system memory, virus scanners, etc that may be slowing detection time. Check USB detection time for your operating system for more information.

Automatic mode will immediately power up your SSD upon insertion. Manual mode will wait until you turn the power on yourself.

The Digifast enclosure supports NVMe M.2 of sizes 2242, 2260, and 2280. These sizes refer to the width and height in mm, ie 22mm x 42mm.

All tools required to use the enclosure are included with the device (except for the drive itself).

The device works with Windows 7 or later and MacOS 10.10.5 (Yosemite) or later. Most Linux distributions will work as well.

Yes, so long as the drive you are removing is NVMe (as opposed to SATA), this will work without issues.

The enclosure uses USB 3.2 Gen 2 which has a maximum transfer rate of 10 Gbps. This translates to at most 1000 MB/sec read and write.

It uses the JMicron JMS583 controller.

The cable is a type-C to type-A cable and measures 20.5 cm

No, this cooler is an all-inclusive unit. The fluid is built-in and requires no maintenance.

It supports all newer models as well as some older ones. Here is a list of supported sockets:

Intel Sockets: 1151, 1150, 1155, 1156, 1366, 2011, 2011 V3, 2066

AMD Sockets: AM4, FM2+, FM2, AM3+, AM3, AM2+, AM2

Yes, a 1oz tube of thermal paste comes with the unit.

Yes, the cooler as well as each fan uses the standard ARGB connection. Please ensure that your motherboard has an available addressable header (often labeled ADD_HEADER).

All fans and pump use the ARGB 3-pin connection. Each connection has a female and male connection available for stacking.

Yes, all fans have a 4-pin molex connection for power and a 3-pin ARGB for light control.

The tube length varies depending on the model: the N12 is 300mm, the N24 is 350mm and the N36 is 380mm.

Stand-alone design FPGA operation. (Non-PC based design)

Dedicated bandwidth enables high volume duplication without speed compromise.

Light-weight form factor that packs a powerful punch, which provide peak transfer speed of up to 10 or 24 GB/min.

When connecting devices to a socket thousands of times, the connection will begin to wear out. For other duplicators, this would require purchasing a new duplicator. With the Digifast modular socket, the user need only replace the socket saving time and money.

Only one port (M.2 or SATA) can be active on each side of the machine at a given time. This device will only copy from one of the source ports to one of the targets ports. For erasing, there is a setting to allow erasing for both source and target ports. This feature will only work for one M.2 or SATA on a side at a given time. In other words, for copy it will always be one to one. For erase, you can do a maximum of two.

Yes, the full and secure erase options are compliant with NIST 800-88. DoD erase functions are compliant with DoD 5220.22M standards.

Yes, the rest comes off in two pieces so you can remove either, neither, or both.

Yes, either through the software or use the built-in hotkeys will to toggle the lights.

Yes, Digifast keyboards come with a 3-year warranty

The polling rate is 1000Hz or once every millisecond.

The overall style is a little different plus the LK42 model comes with a wrist rest. Each model comes with 8 key caps. The LK42 model has red caps while the LK32 has gray caps.

Yes, the keyboard will work with any Mac as well as Windows operating systems.

Please gently press the spot carefully with damp cloth.

Approximately  320*250*3 mm

Our mouse mat has stitched edge which protect from fray and extend the lifespan longer than average mouse mat.

The audio cord uses a standard 3.5 mm audio jack. Both speaker and mic are built into one connection, but the headset comes with a Y-splitter for separate plugs as well.

Yes, this headset was designed with gamers in mind. The soft ear couplings and headband provide comfort for extended gaming sessions.

Yes, the headset offers an 18 month limited warranty. See the warranty section for more information.

Yes, this headset will work Xbox 1 and later.

Double check your sound properties and ensure that the microphone is set to the headset rather than the default microphone.

No, the headset operates solely on the power provided by the 3.5 mm audio jack.

Yes, the headset has a remote built into the cord to provide microphone on/off and volume controls.

The cord measures 1.5m or 59in. The Y-splitter measures .2m or about 8in.

The internal wire is surrounded by a protective braided fiber.

Yes, users can choose between 6 levels of DPI.

Yes, the DPI values for each of the 6 levels can be set between 500 and 12000.

Yes, Digifast Mouse Software allows users to fully customize the RGB colors as well as the pattern and speed.

The braided cable is approximately 180cm (71 in).

Yes, the Digifast Software will allow users to run complete custom scripts at the touch of a button.

Technically no but you should always use one for the best response.

Digifast mice are tested for 50 million clicks.

Yes, the mouse is built symmetrically so either hand will feel comfortable.

The NF24 weighs 150g.

Any device that utilizes an HDMI port will work.

Yes, sound is captured from the game. If you have a microphone plugged in, then this sound will be captured as well.

No, the capture device works with third-party software such OBS, XSplit, Twitch live streaming, YouTube live streaming, etc.

No, you can record or live stream. If you record, you will need recording software such as OBS or XSplit which can be downloaded from their respective websites.

Yes, the capture device will record all of these at the same time.

Yes, this capture device will work on all operating systems.

The added delay is barely noticeable. If you have a fast computer, you will not notice a delay.

It comes with a USB type-C and USB type A-C

A: We do not ship orders right away after we receive purchase orders. Generally, the lead times are 1-3 days for most in-stock products and lead times of 7-10 days for out of-stock products. Despite products being in stock, built-to-order products are 2-3 days. In-stock COTS or Commercial-Off-The-Shelf products are 1-2 days, depending when the order was placed. (See question: Is there a cut off time for order?)

A: We ship majority of our products through Fedex Standard Ground for the 48 US Contiguous States. Depending on customer’s request we may be able to ship through other preferred shipment couriers such as: USPS, UPS, or DHL. For more information on shipping to other possible regions, please contact us.

A: Shipping fees will vary based on the product dimensions, weight, and destination address that it is being ship to. Please feel free to contact us to provide a shipping quotation.

A: Please report a DOA product within 48 hours from the package delivered date. If 48 hours has passed, we can only follow the normal RMA Warranty procedure.

A: Yes. If you require your order to be shipped the same day, for in-stock products, the cut-off time is before 1:00pm (Pacific Standard Time). All in-stock orders place after 1:00pm PST will be shipped out the next business day.

A: Checkout page will provide different delivery method determined by your location. If there are questionable options or options that don’t exist. Please do not hesitate to contact us for support.

A: The tracking number will not register any information until shipping carrier take possession of the shipment. Please wait minimum of 24-48 hours and try again. If there are still issues, please contact our support team.

A: Prior to packing, our assembly and testing teams will adhere to stringent OQC or outgoing quality control process. We inspect all products for any cosmetic issues, system operability, and the update system to the latest available firmware. Once the product passes our OQC lists, it is carefully packed and the shipped.